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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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On level 9524 i got stuck in a loop and the fish kept going on and on for 20 minutes
On level 9524 i got stuck in a loop and the fish kept going on and on for 20 minutes. I had to manually stop the game to move forward and lost when I was so close to winning. How can I stop the loop in the future? Or get the level corrected?
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Why is my profile an image of an ugly dog?
My profile picture is showing an ugly dog instead of my Facebook profile picture. Can you change it?
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Why im.not use my gold bars
why im not to use my gold bars
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All my lives are going to iphone, not ipad
Hello! I have updated both the ipad and iphone. I prefer to play the ipad. How can I move my lives? Thank you!
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Slow
my candy crush is super slow for days and keeps signing me out. I finally deleted the app and then reinstalled and signed back in. Lost all my lives and extra stuff but was at the same level. But it’s even slower now. Help!!
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Why isn’t there an exit button ?
It’s been months now , possibly a year I still have no exit button on the candy royale .I have to forcibly keep playing it every time I open the app .. is this a permanent glitch ? I’m on level 2425 and I’ve notice it’s 2x the speed .. I’m not relaxed now .. what’s going on ?
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how to sink my game on my iPod to the game I downloaded to iPhone
I tried to sigh in with my Facebook account but it popped up "Continue as Paul". My name is Ann.
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Why don't people send lives?
I always make a point of sending lives several times a day. Why is that people don't return the favor? I keep adding friends and no difference. For example out of 44 requests, I may get 3 or 4 lives.
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Why cant I get my 25.00 gift card to work?
Where and how do I get my gift card to work?
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Problème avec le jeu
ce soir, le jeu a beuguer à plusieurs reprises. J’ai perdu 20 lingots et 1 soucoupe. De plus , cela fait au moins un mois que le jeu a récolté les bonbons est bloqué. Ce n’est vraiment pas agréable, j’espère que vous rétablirez le tout et que je pourrais récupérer mes pertes. Je suis au jeu 15450. Encore merci à vous,…
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Hello
Game bị lỗi rồi ,tôi bị mất sự kiện . Xin vui lòng sửa giúp tôi. Xin cảm ơn các bạn.
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Why Am I getting ads that are all black except for a blue band at the bottom that do not play.
I have to close out and go back, not getting my reward or anything
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Why the color bombs in level 1882 start with one move left
I have been trying to play level 1882 for weeks. When it starts with color bombs, two yellow ones have one move until they explode, but also have three orange bombs with 7 moves. I have searched and seen multiple people have had this issue. I’ve tried using a couple boosters, but realized I was wasting them since I can’t…
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Level 14306 keeps looping and when I press the skip button, just freezes!
candy crush level gets caught in a loop, just keeps crashing in the bottom corners. I’ve closed it several times to re-init, when I finally won, it looped again and I pressed the skip button, which caused the game to freeze. It didn’t record the win, how do I get thru this level?
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Gold Cup Challenge in Candy Crush Soda
Could I please get the steps to cancel the Gold Cup Challenge in Candy Crush Soda on my Kindle?
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How do I get my picture back?
how do I get my picture back
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I can't connect to the store
I get the spinning wheel to connect to store. I've rebooted, forced stop, signed out. Can't spend any money! Help
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Do i sell my Gold coins??
How do i sell my gold coins??
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No me dio un premio del evento en el que estamos
No me dio un premio de 50 lingotes
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Can't open shop and bouns round?
Help