Thom Foster
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As others have said the app used to be easy to use and useful. No longer. Somebody has messed with the reservation process. I am one of the original users but cannot get on anymore. The 2 step verification using phone number and email just puts you in circles. Now a worthless app. I just called the restaurant and made rez directly. Will probably uninstall app if not fixed pronto. Booking Holdings, the owner, has a problem here. They may not even know it but this app won't be a go to much longer.
5 people found this review helpful
Jesse Mattox
Long time Open Table user. It's a great app that super user friendly and makes making reservations easy. That said, it's really really hard to get in touch with Open Tabel directly. Currently, there's a problem with their app. I've been unable to modify the last two reservations I've made. Open Table has a virtual assistant, but it's really limited in function. I dug through the app for 10 minutes looking for a way to report the problem. This is the only place I could find to reach then directly
32 people found this review helpful
Erinn Marcinko
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Difficult to use; more steps than bank verification. Verification sent via text then, I have to have it sent to my email. Sit there and wait and nothing happens. Too many steps just to make a reservation at a place to eat! I'm surprised it didn't ask for biometrics or a DNA sample. Feckless app just to make a reservation. If I was a restaurant, I would not allow my customers to use this app.
36 people found this review helpful