Ed Mahoney
The app is marginally helpfull. It is not well integrated with the rest of the systems, which are bad to start with. For example, you cannot see messages they sent you by text. If you have multiple prescriptions sent in, you get multiple texts asking for a response. You are unable to respond because the system cannot figure out which text you are responding to. A simple message function in the app could eliminate the need to use the useless CVS automated phone and wait for a return call.
17 people found this review helpful
Julie VW
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The app has a unusable for about 2 weeks or so. Very frustrating! Can't login- says technical difficulties or just doesn't work. Can't do anything with coupons (managed to view some briefly 1x maybe, but not add). Usually just spins, or loops back to the same screens, or says technical difficulties, or hard closes. Tried to leave feedback in the app & couldn't do that either! I uninstalled and reinstalled just now. That did not fix it!! Please fix!! *Aside from this, the app is 3 out of 5!
19 people found this review helpful
Nick Corduan
I've used this for years. Every major update makes it clunkier, slower, and less useful. You can still access your prescriptions, find products, and manage coupons and deals, but nowhere near as effectively as you once could. They keep removing helpful organization and adding things to try and push you into using features of the app you're not interested in. And it just keeps getting slower and more confusing.
50 people found this review helpful